Skip to main content

Cookie Policy

Section title Icon

Last updated: October 23, 2020

Contents

Please click on a link below to jump to a specific paragraph:

 

  1. About this policy. 2
  2. About us. 2
  3. Cookie Law... 2
  4. Types of cookies and purpose. 3
  5. Changes to our Cookie Policy. 4
  6. How to disable cookies?. 4
  7. Rejecting cookies. 5
  8. "Do NoT Track". 5
  9. Further Information. 5
  10. Contacting Us

 

  1. About this policy

This Cookie Policy (“Policy”) describes Brendan Vacation’s collection, use, and retention of the cookies present on the website.

Cookies are simple text files that help coordinate Brendan Vacation’s website servers and your browser to display the full range of features offered by us. These features include hassle-free automatic logins and authentication, shopping cart functionality, third party ad serving, ad management, preference setting, audience measurement and statistics, tracking our visitors’ journey until our partners’ websites, language setting, among others.

We require your consent to process cookies, unless you provide us with your personal information, for instance for registration, placing an order, or complete online forms. In this case, we may collect, store and use your personal information in accordance to our Privacy Policy. We encourage you to read this document.

  1. About us

This is the privacy policy of Brendan Vacations, Inc.’s (referred to as "we", "us" or "our").  We are incorporated under the laws of California. Our incorporation number is 5551 Katella Ave, Cypress CA 90630 and our incorporation address or registered office is 5551 Katella Ave, Cypress CA 90630. [We are a member of ABTA (Y181X) and licensed by the Civil Aviation Authority (10148).]

  1. Cookie Law

This Cookie Policy is to inform you as to how we look after your personal data when you visit and browse our website and tell you about your privacy rights and how the law protects you.

Your personal data and the way we collect online identifiers through cookies and other tracking technologies are regulated by the General Data Protection Regulation (EU) 2016/679 (also known as GDPR), the Directive on privacy and electronic communications 2002/58/EC (also known as the ePrivacy Directive) amended by the Directive 2009/136/EC (also known as the Cookie Directive). For the purposes of the provision of our services, we also comply with the California Consumer Privacy Act of 2018.

In summary, to comply with the law, we need to give clear information about what the cookies are used for, why, and obtain consent from you, the user. These are the objectives this Policy is set out to achieve.

  1. Types of cookies and purpose

Cookies can be categorised in many ways, one is with regards to their longevity, i.e. for how long they are stored in your browser. According to this classification, cookies can either be:

  • Session cookies: temporary cookies that identify and track users within our website. These are automatically deleted by your browser when you close your browser or end the session; and
  • Persistent cookies: cookies which enable our website to ‘remember’ who you are and your preferences within our website. These cookies are stored in your browser (the specific location depends on the browser and version) for a period of time.

We assess the cookies present in our website periodically, to ensure they are aligned with the requirements of current legislation. For instance, we remove persistent cookies set to hold data for an excessive period of time, which do not meet the principle of storage limitation.

 

What the cookies do

Reason to have the cookies in our website

Enhance our website’s functionality

Cookies allow us to enhance the functionality of our website so that we can personalise your experience and allow you to use many of the useful features of our website. These cookies are strictly necessary for the proper functioning of the website.

 

For example, we use cookies so we can remember your preferences and the contents of your shopping basket when you return to our website. We also need cookies to track your journey on our website and when you leave our website for a partner’s website so that we ensure we can manage our partnerships and customer base efficiently.

Enhance our website’s performance

This type of cookies helps us understand how our websites are being used, mainly for analytical purposes, so that we can work on providing an improved user experience.

Cookies used for this purpose do not collect information that identifies a user, but the data is aggregated and made anonymous.

For example, data on error messages displayed to users will be collected and the developer team will assess whether the problem is prevalent and solve it.

Web beacons and parameter tracking

These cookies and similar software known as web beacons are used to count the number of users visiting our website, or the number of actions made by the users.

Internet Protocol (IP) address and traffic data

A set of data such as IP addresses, access rates, and page views are recorded in our servers.

These data do not allow us to identify any individual, i.e. no personal data is collected.

  1. Changes to our Cookie Policy

We may change this Cookie Policy at any time and from time to time without notice to you, including by publishing a new version on our website. When we will make any change, we will notify you on our website of such change. You can check the top of the document to see the latest version in force. Any change will be prospective only, and we will not make any changes that have retroactive effect unless legally required to do so.

  1. How to disable cookies?

As cookies are stored in the web browser used to access the website, users need to change the settings pertaining that browser in particular. Below are some of most popular browsers and corresponding links to the vendors’ guidance on disabling cookies:

  • Internet Explorer:

As cookies are stored in the web browser used to access the website, users need to change the settings pertaining that browser in particular. Below are some of most popular browsers and corresponding links to the vendors’ guidance on disabling cookies:

  • Internet Explorer:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

  • Firefox:

https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature

  • Chrome:

https://support.google.com/chrome/answer/95647?hl=en-GB

  • Safari:

https://support.apple.com/kb/PH5042?locale=en_GB

  • Opera:

https://www.opera.com/help/tutorials/security/privacy/

In addition, Google Analytics gives you the option to install an opt-out browser add-on for Internet Explorer 11, Firefox, Chrome, Safari, and Opera:

https://tools.google.com/dlpage/gaoptout

  1. Rejecting cookies

Please note that disabling or rejecting the use of cookies on our website may result in some pages becoming inaccessible or not functioning properly.

  1.  "Do Not Track"

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals.

We do not respond to such signals at this time.

  1. Further Information

Several websites explain how cookies work, offering more detail, such as www.aboutcookies.org, and www.allaboutcookies.org. (we have no affiliation with these websites).

10. Contacting Us

If you have any questions about our Cookie Policy or about how we process your personal data, including any complaints, please contact us either by e-mail toinfo@brendanvacations.com, telephone on (800) 687-1002, or by post to 5551 Katella Ave., Cypress, CA, 90630. Or email compliance@ttc.com